Subscription Terms – PurelyAqua

How your subscription works

When you start a subscription with PurelyAqua, your filter will be delivered automatically according to the interval you choose (2, 3, 4 or 6 months).

The purpose of the subscription is to make it easy to always have clean and fresh water at home – without having to remember when your filter needs replacing.

Payment

Payment is processed automatically using the payment method selected at your first purchase.

For each new delivery, a new order is created and payment is charged automatically.

The subscription continues until you pause or cancel it.

Change, pause or cancel

You can at any time:

  • Pause your subscription

  • Change the delivery interval

  • Update your payment details

  • Cancel your subscription

This can easily be managed through your customer account.

Any changes must be made before the next order is created.

Our loyalty bonus – every 6th delivery free

As a thank you for your loyalty, every 6th paid delivery is free of charge.

The free delivery applies to:

  • Every sixth completed and paid delivery

  • Within the same active subscription agreement

If the subscription is cancelled and started again, the count begins from zero.

Paused deliveries or failed payments do not count as completed deliveries.

Delivery and other terms

For information regarding shipping, returns and other purchase conditions, please refer to our General Terms and Conditions.

PurelyAqua reserves the right to update these subscription terms when necessary