Q&A – Frequently Asked Questions
Do Your Filters Remove PFAS?
Some of our filters are specifically developed with a focus on reducing PFAS — including the bi-flux® Health Expert.
Other filters have a more general focus on improving taste, reducing limescale, or everyday filtration.
We always recommend choosing a filter based on your specific needs and carefully reviewing the product description for each filter.
What Is the Difference Between the Filters?
Our water filters are designed for different purposes, so you can choose the solution that best fits your water and your everyday life.
Some filters focus on:
• improved taste and reduction of chlorine
• reduction of limescale and metals
• targeted reduction of PFAS and selected substances
• balanced or alkaline filtration
On each product page, you can see exactly what the individual filter is designed to address.
Can I Purchase Without a Subscription?
Yes. All our filters are available as one-time purchases.
A subscription is an optional choice for those who prefer automatic delivery and additional benefits — but it is never required.
How Does the Subscription Work?
With a filter subscription at PurelyAqua, your filters are delivered automatically at the interval you choose.
You can:
• select the filter quantity (3-pack or 6-pack)
• choose your delivery interval
• adjust, pause, or cancel your subscription at any time
As an added benefit, every sixth delivery is free of charge.
Do Your Products Filter Out Bacteria or Viruses?
No. Our filters are designed to improve the quality of regular tap water by reducing selected substances as well as taste and odor.
They are not intended to sterilize water or remove bacteria and viruses.
Do You Have More Questions?
You are always welcome to contact us — we are happy to help you find the solution that best fits your water and your daily life.